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Technical
Capability
Technical
Capability
ED&C is uniquely
qualified to bid on any Material Handling program. ED&C has the technical
sophistication to design, implement, support and deploy material handling
systems that will meet your needs for a strong return on investments, reliability
and ease of use. Significant investments have been made to ensure ED&C
remains a leader in the material handling and controls industries. This
commitment to developing the highest quality systems is underscored by
an experienced program management team, extensive experience in developing
realistic yet aggressive schedules and meeting these dates, utilization
of the highest quality, robust mechanical components and modules, state-of-the-art
electrical and controls components, advanced Information Systems (IS),
and extensive and innovative site support.
Logistics
Support
A dedicated team of logistics support personnel is committed to supporting
ED&C material handling systems throughout North and South America and
can be mobilized, in most cases, in 24 hours.
Training &
Documentation
ED&C possesses a broad resource base for operations, maintenance,
and software/firmware training, manuals and training materials for the
Material Handling systems. Training courses and documentation materials
are custom designed by ED&C for each installed system in accordance
with the contract. Operations and Maintenance training is available for
all installed systems. ED&C training courses provide personnel with
the knowledge necessary to safely and efficiently operate and maintain
the ED&C system. Attendees are ordinarily trained in groups of up to
20, and the duration of the training class is dependent entirely upon
the functionality and maintenance requirements of the system. Instructors
are either the installation/commissioning engineers or instructors trained
specifically for the system. Documentation for a system includes training
manuals, workbooks and instructors guides. Documentation is written by
training professionals who work closely with OEMs, the design, installation
and commissioning engineers responsible for the system. The materials
are clearly written, concise and technically accurate. In addition to
these traditional forms of training and documentation, ED&C is pleased
to offer Virtual Maintenance Libraries. Virtual Maintenance Libraries
enable your employees to obtain information on specific system features
with the click of a mouse. Digital images of the system can be viewed
online, and when additional information is needed, the user simply clicks
on the appropriate image to retrieve manuals and drawings.
Technical
Support
On and off-site technical support is available from ED&C for its material
handling systems. ED&C system experts are available 24 hours a day,
7 days a week for field maintenance, spare parts ordering and diagnostic
help. ED&C offers technical support to all existing material handling
systems and responds quickly to support customer requirements and their
software platform.
Spare Parts
Support
Spare parts support is available for all ED&C systems throughout the
length of the contract and beyond. ED&C meets the standard and emergency
spare parts needs of numerous North and South American customers. In addition
to parts replenishment, ED&C forwards all required reporting to its
customers at the time of part(s) shipment and with monthly usage reports.
Equipment
Design, Prototyping and Pre-Production Capabilities
ED&C is a proven international leader in material handling controls
and systems integration. By reliably labeling, routing, transporting,
discharging and monitoring material, ED&C systems maximize site efficiency
and contain costs. ED&C's commitment to designing the most innovative
and reliable systems in the industry is illustrated by its installation
of a complete material handling test loop at its headquarters location.
ED&C has also invested in an on-site manufacturing facility to enable
ED&C to continuously prototype material handling systems.
The ED&C engineering
staff is highly trained and experienced in material handling systems.
Most ED&C engineers gained their experience designing and implementing
automotive material handling systems where priority is placed on practical,
functional designs which are expected to operate to required levels immediately
upon installation because they are designed to work this way. Research
and Development takes place at ED&C in the manufacturing facility,
engineering workstations, during simulation, and so the test loop -
NOT at the customer's site. Features of ED&C systems that are designed
in a manner that ensures reliable operations include:
High speed conveyor
systems
Superior distribution capabilities
Advanced Graphical User Interfaces (GUIs)
Intelligent monitoring and reporting capabilities
Distributed controls capabilities with DeviceNet, Profibus, ControlNet,
and others.
Ability to
Support a Large National Deployment of Equipment
ED&C has proven its ability to simultaneously handle multiple national
contracts. Last year alone, ED&C was responsible for the installation,
debugging and startup of ten control systems scattered throughout North
America. Retrofit installations are regularly deployed nationwide by ED&C
and have been for thirty years. ED&C has supported Ford, General Motors
and Daimler-Chrysler with major projects around the country; these projects
include controls systems that automate functions in plants comprising
up to 2.5 million square feet. A dedicated team of ED&C engineers
has the ability to respond - in person - to almost any site in North America
on the same day as requested. ED&C has the procedures in place to ensure
efficient and effective materials management on a national level and timely
deployment of technical systems support at all levels from coast to coast. |
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